Been there, done that. I got burned out because of the "competition" They all but ruined me when "they" went out after my throat. Almost literally. I started contracts with ALL my customers, that states yes, Jon, I charge interest PER DAY after 15 days from the date of the signed invoice. Then when they overlook or forget about the bill, they call me and apologize and get it out immediately. If they move fast enough I will waive the fees. Otherwise I send a new invoice just for the fees as soon as I hit day 15. I don't do residential, so I don't usually have as many hassles. I also get in and know who is actually cutting my check, and develop a relationship with them from day one. It speeds my checks up every month. I can call the person and just remind them after I have dropped off the invoice. I also deliver 90% of my invoices by hand, so that they again remember me more than anyone else.

Kendra Tillery
Ktillery@juno.com