I understand the problems going on with Fleet Wash. They tried to get one of my accounts this year so I had to drop my price. I am washing a 70 vehicle fleet once a month for $6.50 a truck (these are day cabs) and the front and backs of 200 pups for $6.50 a piece also. I have 2 machines and 3 guys that help me. It takes us 15 to 18 hrs to do the job. I don't use cheap soap (about $50 for 5 gal), my guys hand brush EVERYTHING and I pay them $10 an hour. My expenses for the weekend are around $700 to $800, I bill them around $1700 to $1800. If you are not happy with that profit for a weekends worth of work than need to do something else i guess. On a side note I do wash a smaller fleet of 28 trucks for $14 a truck twice a month, still come out ahead by $400+ a month. My guys and I always try to talk to the drivers and make sure they know we are working hard for them. We also will make sure if a driver asks us to get something clean we do it. The drivers know that Fleet Wash does the "drive by soaping and rinse" so they make sure management knows they are happy with our work...communication, communication, communication, is all I can say!!! Keep your heads up, they may get your account, but most likely they wont keep it. Be there when they give them the boot!