Just want to start out be saying that I really do like the equipment I purchased.....when it is working.
I have been having troubles with the propane electronic circuit and flow switch since June 2005 and just figured out the problem 2 weeks ago. This company only has 2 people who are capable of placing an order, old technician who is gone or busy all the time and the owner who is always busy. If you fail on a job site and call to get parts,"IT IS MY OPINION THAT, this company is in no real hurry to get you up and running. You will have to leave a message and receive a call later in the week. Plan on canceling the rest of your work week. I was left alone with NO assistance to troubleshoot and figure out what was wrong. The company told me to buy this....then buy this....it may be this. After $600 in parts and overnight charges it is still broken.
Nearly everything is bought and just packaged by Silver Eagle. I DO NOT CALL THEM ANYMORE. I have contacted manufacturer direct contacts to help order and repair this unit.
If anyone has a similar problem please email me and I can help you locate parts and service outside of Silver Eagle.
AQUAPRO POWER WASHING & PROTECTIVE SEALING INC.
I have been having troubles with the propane electronic circuit and flow switch since June 2005 and just figured out the problem 2 weeks ago. This company only has 2 people who are capable of placing an order, old technician who is gone or busy all the time and the owner who is always busy. If you fail on a job site and call to get parts,"IT IS MY OPINION THAT, this company is in no real hurry to get you up and running. You will have to leave a message and receive a call later in the week. Plan on canceling the rest of your work week. I was left alone with NO assistance to troubleshoot and figure out what was wrong. The company told me to buy this....then buy this....it may be this. After $600 in parts and overnight charges it is still broken.
Nearly everything is bought and just packaged by Silver Eagle. I DO NOT CALL THEM ANYMORE. I have contacted manufacturer direct contacts to help order and repair this unit.
If anyone has a similar problem please email me and I can help you locate parts and service outside of Silver Eagle.
AQUAPRO POWER WASHING & PROTECTIVE SEALING INC.